Question:
I have installed windows live messeneger 8.1 and worked with it for a while with no problem. Then the messenger did not start when windows started eventhough the setting was to run at windows startup. Today I applied the latest updates through microsoft update (VS2005 SP1 and etc...) and now it does not run at all.
I checked the process list and I see that the process is loaded (msnmsgr.exe) and for every time I attempted to run the messenger again a new process is initiated.
After uninstalling the messeneger, and reinstalling it, I still have the same problem.
I even reinstalled MSN messenger 7.5 after uninstalling the live messenger and when it runs, it shows the messenger window but right after that it hangs.
I have no clue what could be the cause of this. Can anyone help?
step 1:
completely removing all Java programs,
uninstalling and reinstalling Windows live Messenger 5 times
renewing my IP address
After each of these actions I shutdown and restarted my computer but still no luck.
I tried this in 'normal mode' and also in 'safe mode with networking' ,
msnmsgr.exe shows up in task manager but the program will not start.
step 2:
If you have a router, try restarting it. I have D-Link DI-624 router and restarting it solved my MSN 'hang' problem ( I don't know yet if this is a temporary or permanent fix). This only started happening after I downloaded the latest router firmware. Also, I don't know if this is related at all but I switched my router's wireless security from WPA2 to WPA since my mobo's on-board wireless (Asus A8V-E Deluxe) doesn't support WPA2.
step 3:
disable universal plug and play and all should be fine. You can disable it by rt click my computer/manage/services/universal plug and play device. Then reboot and all should be well
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