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Error 80048820

When Windows Live Messenger or MSN Messenger starts up you will get the following error:

"Sorry, we were unable to sign you in to the MSN Messenger at this time. Please try again later.

To let us try and troubleshoot the problem, click the Troubleshoot button."

Error 80048820 solutions

Try these solutions for error 80048820
  • #2 The DLL softpub.dll could not be registered
  • #3 Wrong password
  • #4 Firewall blocks

#1 Wrong time/date

solution for error 80048820
This could be caused by a wrong date/time. You can fix this by opening your date/time manager in windows (by double clicking on the clock in the right corner).

Set the time right. This could solve the this problem.

#2 The DLL softpub.dll could not be registered

solution for error 80048820
You can solve this by registering softpub.dll true regsvr32.

  • Click start and Run
  • Now type the following: regsvr32 softpub.dll and press enter
  • Restart MSN Messenger


To be sure repeat the step above with the following lines.

regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 MSXML3.dll

#3 Wrong password

solution for error 80048820
Please be sure your password is correct.

#4 Firewall blocks

solution for error 80048820
Your firewall may be causing this error. To solve it try disabling your firewall completely.

Restart MSN Messenger and try to login.

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  • quote 1.a
  • a
  • 11/4/2008 7:35:35 AM reply
  • quote 2.michaelgordon
  • From my experience the root cause of this inability to connect to the messenger is actually caused by an underlying registry error (windows registry is the database of the operating system). In such a case a Registry Cleaner such as PC-Kitchen's RegistryCleaner is a recommended solution.
  • 11/4/2008 7:36:18 AM reply

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